Stories Archive

7 Ways to Amaze Every Customer Every Time

March 19, 2024
3 minute Read

What does it take to get a customer to say, “I’ll be back!”? Create an amazing customer experience — and it’s not what you think. 

By Shep...

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Pull Up a Chair with Qual Chem

March 15, 2024
4 minute Read

At the Qual Chem family table, innovation comes naturally and car washing is the favorite topic.

In this fast-paced world where Zoom is...

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AI Usage in Human Resources

March 12, 2024
5 minute Read

Artificial intelligence has its perks, but be aware of potential complications before using it

By Paige McAllister, SPHR, SHRM-SCP 


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Overgrown with weeds and rusty equipment, the old self-serves in the quaint town of North Little Rock were just eye-sores to most. That was...

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7 Steps to Drive Social Media Excellence

March 4, 2024
2 minute Read

In the ever-evolving landscape of marketing, embracing social media can be a game-changer. It's a journey Club Car Wash has taken recently...

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Rooting for the Home Team

February 28, 2024
9 minute Read

Car washes partner with athletes, and sports teams to reach new customers, and drive brand loyalty.

As the leading scorer on the...

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You Can't Just Choose One

February 21, 2024
8 minute Read

Marketing messages that stick in an era of mega-options.

Marketing options for businesses are changing almost daily as the methods of...

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Take A Tour: Bubble Down Car Wash

February 19, 2024
2 minute Read

Side-by-side conveyors in one open-air tunnel make the new Brandon, Fla., location stand out.

Bubble Down Car Wash

Brandon, Fla.


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Where Did All the Workers Go?

February 12, 2024
4 minute Read

Recently I was sharing a cab with a client on my way to speak at a conference. He turned to me and said that he was interested to hear what...

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Making a Difference in 2024

February 5, 2024
5 minute Read

Each year, car wash organizations contribute countless hours and dollars to the communities they serve. We want to make sure we’re...

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Tap into the Power of the Sixth Sense

January 29, 2024
8 minute Read

Intuition can go a long way when reading and addressing employees, customers.

Have you ever made a spur-of-the-moment decision based on a...

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Just as a diversified portfolio is the recommendation for successful investors, car wash owners find that the best way to prepare for...

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