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Stories Archive

Keeping Up with the Latest Trends

December 14, 2023
5 minute Read

Pitch™ webinar covers latest developments in customer engagement, chemistry and wash enhancements.

One of the most surefire ways to stay...

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Making a Difference

December 13, 2023
7 minute Read

Each year, car wash organizations contribute countless hours and dollars to the communities they serve. We want to make sure we’re...

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Be Smart About Site Selection

December 13, 2023
4 minute Read

Tip the odds in your favor by utilizing the latest AI and machine learning technologies.

A megawash in a rural area of around...

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Consumer Trends Influencing the Industry

December 13, 2023
3 minute Read

By Bob Klein, ICA Research DirectorUsing data from International Carwash Association surveys as recent as August 2023 and as far back as...

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Closing Is Sometimes Just the Start

December 7, 2023
5 minute Read

What do you do if your go-to car wash closes its doors? Opening your own might not be the answer most would have to that question, but it...

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6 Steps to Effective Decision-Making

December 5, 2023
3 minute Read

Taking a step-by-step approach and sharing your vision for the future can help you master this skill.

Leaders are expected to make...

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How customers feel is important because perception is reality. So if a customer feels frustrated or angry or inconvenienced, then the...

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5 Steps to Dealing with Damage

November 17, 2023
2 minute Read

It happens, sometimes. What? Forest Gump has the answer to that one, and most people probably agree with him — especially if there’s been a...

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Rise of the Megawash

November 13, 2023
5 minute Read

Washes that redefine the typical square-footage guidelines are evolving — and finding a football field-size niche in the car wash industry.

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Are You Ready for the New Millennial Economy?

November 8, 2023
4 minute Read

A look at five of the most distinguishing characteristics that define today’s Millennial generation. 

By Bob Klein, ICA Research Director

...

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Grace For Vets: Strength in Numbers

November 2, 2023
3 minute Read

The mission started with just three participating washes in Pennsylvania. Twenty years later, more than 4,300 washes are participating —...

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Getting to Know Your ICA Board: Craig Campbell

November 1, 2023
4 minute Read

Getting to Know Your ICA Board: Craig Campbell, General Manager, Good Sight Australia

ICA Board Member Craig Campbell has not only been on...

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