WHEN LAURA CRUZ became manager of a Dogtopia shop in Herndon, Va., her mission was to get involved in as many community events as possible.

We’re all familiar with the phrase, “the customer is always right.” My employees and I do our best to make sure that our customers are...

Thomas Ennis is the founder and chief executive of NS Wash Systems, an Inglewood, Calif.-based car wash manufacturing company. NS was...

As a new feature to CAR WASH Magazine, we will occasionally provide excerpts from The Great American Car Wash Story. This book was written...

Over the last half a century, Germany has earned a reputation for belly pleasing foods (bratwurst and beer), first-rate automobiles...

Wash Count™, a new members-only program from International Carwash Association, launched earlier this year at The Car Wash Show™ 2012. The...

Ryan Young

Rhyno Car WashParagould, Ark.; Searcy, Ark.; coming soon Cabot, Ark.

Q:Tell us about your business.

A: We are a multi-site...

I hope this edition of CAR WASH Magazine finds you enjoying a successful year. I’m happy to share that the International Carwash...

I MET MY BIOLOGICAL father when I was 15 years old, after growing up with my mother and stepfather in the Chicago suburbs. Until the...

It’s easy to measure business success in dollars and cents. Profit ultimately sustains companies. It allows certain franchises to expand,...

There’s no doubt that we face challenging times in the workplace. Employee engagement levels are at record lows, and the levels for top...

The English rock band Radiohead made it work, and Panera Bread Co. has been having some success with it in a few special locations. But...