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Season 4, Episode 10: Training; Are You Part of the 99%?

Season 4, Episode 10: Training; Are You Part of the 99%?

April 11, 2024

When it comes to investing in your people, staff training is where it’s at. It even took the top spot in the Q1 ICA Pulse survey. In fact, 49% of those surveyed shared that they are planning on spending more on training in 2024 and 50% about the same as last year – leaving only 1% that were planning on decreasing their spending in this category.


While we've seen an influx of learning and development professionals in this industry, there are a few companies that have made training a priority for many years. 


Hoffman Car Wash in New York is a great example. Today we are talking with Walt Hartl, Vice President of Learning, about Hoffman's training history, their culture of learning, and advice for bolstering new training programs. 

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