Episode 108

Episode 108

Unlimited: Retention and Online Conversion

This week on CAR WASH Magazine Live™-

We bring you our monthly conversation with CAR WASH Experts. Each month a panel of experts discuss a topic. In this panel conversation, we're diving into a topic on everyone's minds. How can we do better with retention, cancellations, and conversion in our offsite and online approaches? Sure, we all know that we should staff our pay stations and have a good script, and train our people well. But what can we do to convert when customers aren't at the wash? We're joined by Kacy Erdelyi, Vice President of Marketing for Spark Car Wash, and Nick Rodia Director of Marketing at Sgt. Clean.

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