In this episode we get to sit down with Arcadian Services. Arcadian does several things in the car wash space, but today we’re going to focus on talking about chemistry, chemistry education and technology, and relationships. Kipp Kofsky and Mark Wells drop knowledge on us!
We talk a lot today about customer experience, and how to enhance that and we often come back to talking about things like employees and their interactions, lighting, reducing pain points for customers. But chemistry really plays a pretty big role in that customer experience too. In fact, maybe the most important one in achieving clean, dry, shiny!