HR for your car wash business Part 2. This is part 2 of a 3-part series on the topic of Human Resource. In this series we interview Claudia St. John, a human resource professional, author, and the founder of Affinity HR Group. In this Part 2 of the series Claudia shares the impacts of regulations (federal, state and local), minimum wage laws, the opioid epidemic, other challenges with finding qualified workers, marijuana laws, and the need for a valid and updated Employee Handbook for your carwash. She is the author of the book “Tips for Improving Collaboration and Building Trust.”