CAR WASH MAGAZINE

7 Ways to Amaze Every Customer Every Time

Learn how to amaze every customer at your car wash every time with simple yet effective strategies. Treat employees well, manage complaints and create a memorable customer experience.

Pull Up a Chair with Qual Chem

One of International Carwash Associations's Champions, Qual Chem, welcomes us to their family table where innovation comes naturally and car washing is the favorite topic.

AI Usage in Human Resources

Artificial intelligence is seemingly everywhere - but what can it look like in the workplace? And how might it be used in HR processes?

CAR WASH NEWS

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Firmament Leads Investment in Sparkle Express Car Wash

Firmament, a provider of structured equity capital solutions to small and medium-sized enterprises, announced its strategic investment in Sparkle Express Car Wash Group, a new membership-based express carwash brand headquartered in Chicago with locations across Georgia, South Carolina, and Illinois.

Season 4, Episode 11: Revitalizing Your Wash

"The most important thing on a remodel is that you go big .... it's really important that you don't just put lipstick on the pig."

Season 4, Episode 10: Training; Are You Part of the 99%?

When it comes to investing in your people, staff training is where it’s at. It even took the top spot in the Q1 ICA Pulse survey. In fact, 49% of those surveyed shared that they are planning on spending more on training in 2024 and 50% about the same as last year – leaving only 1% that were planning on decreasing their spending in this category.

Season 4, Episode 9: Checking In with an Economist

In the United States today, new car payments are somewhere in the range of $750 to $800 a month and 25% of people in their 20s and 30s pay more than $1000 a month. That is a huge change from even a few years ago. Could understanding the trends of the US economy make you a better car washer?